Refund Policy

We are proud to say that we have been serving our clients with the best services out there without a client requesting for a refund. We would still recommend you to go through our refund policy before asking for a refund.

  • If by either by human or technical error, the company charges the client double the original price and/or extra price, the customer can ask for a refund if they provide us with proper evidence.
  • If 3 working days have passed and you still did not get the service or the product that you ordered and you have contacted us at least 3 times then company’s liable to pay you back your money if valid evidence is provided.
  • If the client changes his/her mind about our services and wants a refund, he/she can ask for a refund, and if he/she asks for a refund within 24 hours after placing an order, the company will only deduce the 5% transaction fee. If the client comes after 24 hours the company will deduce 15% as the company had already assigned workers for the given order.
  • If you are not satisfied with our service or product 24 hours after it has been delivered then you can ask for a refund, although the company would recommend to use the free and unlimited revision offer, if the client still remains dissatisfied, then the company will offer you 3 choices.
    • From our professional and vast team, a different writer and researcher will be assigned to write on the guidelines provided by you.
    • We will offer free pages/assignment of the same value in the near future.
    • If the issue was regarding the compliance of the order then a specified amount of refund will be issued which will be decided with mutual understanding between the client and the company.
  • All the refund request can be sent to company’s email address.
  • Technical delay in the delivery of the product/service can result in an issuance of partial refund based on the mutual understand between the client and the company.
  • Refund will be not issued if everything was proper and accurate.
  • If the lack is from your side then the company is not liable to refund the client his/her money.
  • Refund shall not be issued if the client does not avail the unlimited revision feature first.
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The services and/or products provided by Essay Helper are solely for assistance purposes and should be used only as a model to extract the required ideas and theme, it should not be copied and then submitted to the educational institute.

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